Terms of Service
Last updated: January 1, 2024
1. Acceptance of Terms
By accessing and using the VitalAura Premium website (the "Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website located at vitalaurapremium.com (the "Service") operated by VitalAura Premium ("us", "we", or "our"). Our Privacy Policy also governs your use of the Service and explains how we collect, safeguard, and disclose information that results from your use of our web pages.
2. Description of Service
VitalAura Premium is a premium wellness and skincare platform dedicated to providing high-quality products and services for men's vitality and women's skincare. Our platform offers:
- Premium men's vitality supplements and wellness products
- Advanced women's skincare solutions and beauty products
- Educational content about wellness and beauty
- Personalized product recommendations
- Customer support and consultation services
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
3. User Accounts and Registration
To access certain features of the Service, you may be required to register for an account. When you register, you must provide accurate, complete, and current information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other security breach. We reserve the right to suspend or terminate accounts that we believe have been compromised or are being used in violation of these Terms.
You must be at least 18 years old to create an account. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
4. Product Information and Orders
All product descriptions, images, and specifications are provided for informational purposes only. We strive to ensure that all information on our website is accurate and up-to-date. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time.
By placing an order, you agree to pay the price for the products ordered, plus any applicable shipping fees and taxes. All payments must be made in full before shipment of products.
5. Shipping and Delivery
We ship products to addresses within the Czech Republic and select international destinations. Shipping times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or other factors beyond our control.
Risk of loss and title for products pass to you upon delivery to the shipping carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
International customers are responsible for all customs duties, taxes, and fees imposed by their country's customs authorities. These charges are not included in our shipping costs and must be paid by the customer.
6. Returns and Refunds
We want you to be completely satisfied with your purchase. If you are not satisfied with any product, you may return it within 30 days of receipt for a full refund or exchange, subject to the following conditions:
- Products must be returned in their original packaging and condition
- Customized or personalized products cannot be returned unless defective
- Customers are responsible for return shipping costs unless the product is defective
- Refunds will be processed to the original payment method within 10 business days of receipt
To initiate a return, please contact our customer service team at [email protected] or call +420 466 00 99 09.
7. Intellectual Property Rights
The Service and its original content, features, and functionality are and will remain the exclusive property of VitalAura Premium and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our express written consent.
Any feedback, comments, ideas, suggestions, or other information you provide to us will be considered non-confidential and non-proprietary. We will be free to use and disseminate such information for any purpose without attribution or compensation to you.
8. User Conduct and Prohibited Uses
You may use our Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
- In any way that violates applicable federal, state, local, or international law or regulation
- To transmit, or procure the sending of, any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
- To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
- To use any automated system to access the Service (such as robots, spiders, or scripts)
- To attempt to gain unauthorized access to any portion or feature of the Service
Additionally, you agree not to: (a) use the Service in any manner that could disable, overburden, damage, or impair the Service; (b) use any robot, spider, or other automated device to monitor or copy the Service; (c) use any device, software, or routine to interfere with the proper working of the Service.
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of information in accordance with our Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
For detailed information about how we collect, use, and protect your data, please review our Privacy Policy and Cookie Policy.
10. Disclaimer of Warranties
The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, VitalAura Premium excludes all representations, warranties, conditions, and terms (whether express or implied by statute, common law or otherwise) which, but for this legal notice, might have effect in relation to this website.
VitalAura Premium does not warrant that the functions contained in the website content will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or bugs. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks to satisfy your particular requirements for the accuracy of data transmission.
11. Limitation of Liability
In no event shall VitalAura Premium, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the Service.
Our total liability to you for all damages arising out of or relating to these Terms or the Service shall not exceed the amount you paid for the products that gave rise to the claim, or €100, whichever is greater.
Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you. In such jurisdictions, our liability is limited to the fullest extent permitted by law.
12. Indemnification
You agree to defend, indemnify, and hold harmless VitalAura Premium and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees).
This defense and indemnification obligation will survive these Terms and your use of the Service. You agree that we shall have sole control of the defense and settlement of any claim subject to indemnification, provided that you cooperate with us in asserting any available defenses.
13. Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service, or contact us to request account deletion. Upon termination, your right to use the Service will cease immediately.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
14. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
We encourage you to review these Terms periodically to stay informed about our practices. Your continued use of the Service following the posting of any changes constitutes acceptance of those changes.
15. Governing Law and Jurisdiction
These Terms shall be interpreted and governed by the laws of the Czech Republic, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in courts located in Pardubice, Czech Republic, and you hereby consent to personal jurisdiction and venue therein.
If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
16. Contact Information
If you have any questions about these Terms of Service, please contact us using the following information:
Company Information
VitalAura Premium
třída Míru 90
530 02 Pardubice
Czech Republic
Contact Details
Phone: +420 466 00 99 09
Email: [email protected]
Business Hours: Mon-Fri: 9:00-17:00
For legal notices, please send correspondence to our registered address or email us at [email protected]. We will respond to all inquiries within 2 business days.
17. Acknowledgment
By using the Service, you acknowledge that you have read these Terms of Service and agree to be bound by them. If you do not agree to be bound by these Terms of Service, you are not authorized to use the Service.
These Terms of Service constitute the entire agreement between you and VitalAura Premium regarding the use of the Service and supersede all prior agreements and understandings.